BOOKING POLICIES
Reservations:
Our booking schedule opens up for two weeks at a time. You can only book appointments within this window. The schedule is updated every Monday, so new slots may become available or existing ones may be filled. To ensure that you obtain your desired appointments, we recommend scheduling your appointment as far in advance as possible to ensure availability. A deposit is required when booking an appointment. The deposit will be allocated towards your original appointment date. If you decide to reschedule, the deposit will still be applied to the new appointment. However, please note that deposits are non-refundable. Additionally, if you choose to reschedule less than 24 hours before the scheduled time or more than once, a $25 rescheduling fee will be charged.
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Guests:
Please DO NOT bring extra guests or children to your appointment. Underaged clients are permitted to bring a guardian or parent.
Rescheduling Policy:
We understand life happens, however, we have to limit rescheduling appointments to a maximum of 1 time per appointment (only applicable for 24 hours in advance) Once you have reached your limit your appointment will be declined and your prepayment or deposit will be forfeited. Reschedules can only be made within the two-week booking window. If you need to change your appointment date or time, make sure to do so before the current two-week period ends. Rescheduling outside of this window is not possible. While rescheduling is an option, finding an alternative date or time is not guaranteed. The availability of slots may vary, and it's possible that you may not find a suitable alternative within the booking schedule. Therefore, it's advisable to plan your appointments carefully and consider any potential conflicts before making a booking.
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Cancellation Policies and Fees:
Your services are reserved especially for you. We value your business and ask that you respect our scheduling policy. Should you need to cancel or reschedule, please log in to our booking site 24 hours in advance. Clients who miss (No Call No Show) their appointments without giving any prior notification will not be able to reschedule or book future appointments. We recognize that the time of our clients and staff is valuable and we have implemented this policy for this reason. When you miss an appointment with us, we lose your business and lose the potential business of other clients who could have scheduled an appointment for the same time. When you schedule your appointment with us, you are agreeing to these policies. All services require a prepayment of 50% to guarantee a reservation. Prepayments are non-refundable. Upon checkout, guests may choose their method of payment.
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Lateness:
If you are late past 10 mins of your scheduled appointment it will be canceled. Any accommodations will be charged a $25 convenience fee. No Shows will not be able to reschedule or book future appointments.
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Our online booking system will not allow you to cancel your appointment on the same day. You must text to cancel less than 24 hours before your appointment time. To Cancel Text 404-692-2552
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Prices and services:
Prices and services are subject to change without notice. We will do our best to keep our clients up to date on any changes that may occur but encourage all clients to inquire about pricing and available services when booking their appointments.
Series of treatments:
We are unable to process any returns or reimburse any payment transaction on any treatment series that are purchased. We will however exchange them for other products or credit of equal value.
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Payments and Gratuity:
We accept CASH & all major credit cards. We do not accept Cash App, Zelle, Apple Pay, Venmo, Personal checks, or Traveler’s checks.
Gratuity is not included in the price of service or series, customary tipping runs 15% to 20% but is, of course, at your discretion.
Check-in:
We ask that you text us if you arrive before your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted to not interrupt the scheduled appointments of other guests. The full price of scheduled services will apply including a $25 convenience fee, so please plan accordingly. Intake & Consent forms must be completed before the start of your service. www.bijouskin.com/welcome
Return policy:
Deposits, Prepayments, Skincare products, Services, and gift cards/certificates are non-refundable.
At BijouSkin Facial Studio, your skin's health and beauty are our top priorities. To ensure you achieve the best results from your facial treatment, please follow these detailed aftercare instructions carefully. Proper aftercare will help your skin recover and maintain its radiant glow.
12 Hours Post-Treatment
- Cleansing: Do not cleanse your skin for the first 12 hours post-facial. This allows your skin to absorb the serums and nutrients applied during your treatment.
- Steaming and Hot Water: Avoid putting your face directly under hot water, such as in a shower or bath. Extreme temperatures can irritate your skin and compromise the benefits of your facial.
24-48 Hours Post-Treatment
- Sun Exposure: Stay out of direct sunlight to protect your sensitive skin. If you must be outdoors, wear a wide-brimmed hat and seek shade whenever possible.
- Heat and Exercise: Refrain from saunas, steam rooms, and strenuous exercise for at least 24 hours post-treatment. These activities can elevate your body temperature and increase blood flow, potentially causing redness or irritation.
- Exfoliation: Avoid any form of mechanical exfoliation, scrubs, or scrubbing devices. Your skin is more sensitive after a facial, and exfoliating can lead to irritation or damage.
- Active Ingredients: Do not use products containing Alpha Hydroxy Acids (AHAs), Beta Hydroxy Acids (BHAs), or Vitamin A derivatives (such as Retinol, Tretinoin, Salicylic Acid, or Glycolic Acid) for at least 5-7 days. These ingredients can irritate freshly treated skin.
- Makeup: Avoid wearing makeup for the first 24-48 hours unless it is mineral-based. If you received an advanced facial, please wait at least 72 hours before applying makeup.
7-14 Days Post-Treatment
- Treatment Intervals: Do not schedule any other facial treatments for at least 7 to 14 days after your facial to allow your skin to recover fully.
Daily Skincare Routine
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For the first 7 days post-treatment, follow a simplified skincare routine:
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1. Gentle Cleansing: After 12 hours, cleanse your face with a gentle cleanser like the Purifying Glow Cleanser. Apply a small amount to your fingertips and cleanse your face and neck in a circular motion. Avoid using a cloth; rinse with cool water and pat dry.
2. Serum Application: After cleansing, apply 2 drops of EpiCell Repair Serum or Skin Boosting Serum. Allow the serum to dry completely before proceeding.
3. Moisturization: Follow up with a moisturizer like Phyto-Lipid Tamanu Oil or Aquaphor, applying it evenly to the entire treated area. Regularly moisturizing is essential to rehydrate your freshly exfoliated skin.
4. Sun Protection: Apply a broad-spectrum sunscreen with SPF 30+ every morning. Sun protection is crucial at all times, especially after treatment, to protect your skin and prevent pigmentation.
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Additional Care
- Hydration: Keep your skin hydrated using products containing Hyaluronic Acid, Aloe Vera, and Glycerin. Regular hydration is key to maintaining the health and elasticity of your skin.
- Avoid Touching: Do not pick, touch, or scratch your skin. This can introduce bacteria and lead to breakouts or irritation.
- Cleanliness: Wash your headscarves, bedding, and towels regularly to minimize the risk of recontaminating your skin.
- Purging: Be aware that purging may occur after your facial due to exfoliation and extractions. Impurities beneath the skin may surface, resulting in breakouts. This is a natural part of the skin-clearing process and usually resolves within 7-10 days. Stay calm and stick to your simple skincare routine.
- Side Effects: Flaking, redness, swelling, or sensitivity may occur post-treatment. These symptoms are typically mild and temporary.
In Case of Irritation
- If you experience superficial scratches on your skin, apply a hyaluronic acid serum or aloe vera to soothe the area. These scratches should heal within about one week.
- Should you encounter significant redness or itchiness, you may apply over-the-counter 1% hydrocortisone cream to alleviate discomfort.
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As your Skin Therapist, I will take every precaution to ensure that your skin is well-hydrated and calm before leaving each session. However, you may experience some dryness or peeling between sessions, which is normal. Please feel free to text 404.692.2552, if you have any concerns after the treatment. More sensitive skin may experience some redness after the first couple of sessions. This normally goes away after 2-4 hours.
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After your treatment, please follow the aftercare instructions above. All first-time clients will receive a Home Care Regimen strongly recommended for skin concerns. You are investing in your skin: therefore, it is beneficial to perform your routine consistently and book your follow-up appointment within 4 to 6 weeks.
DERMAPLANING
Dermaplaning uses a surgical blade to skim dead skin cells and hair from your face. Dermaplaning provides a gentle exfoliation safe for all skin types. This treatment promotes deeper product penetration, boosting the effects of products used during your facial. This is perfect for those with concerns of dull skin, fine lines, acne scars, unwanted facial hair, textures skin, and more.
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HIGH FREQUENCY
High Frequency generates an electrical current that has a gentle and safe, oscillating oxygenating power. This high rate of oscillation produces heat and tones the skin. The use of high frequency as a skincare treatment is used to help treat and prevent stubborn acne, reduce enlarged pores back to their original state, minimize the appearance of fine lines and wrinkles, decongest the skin.
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LED THERAPY
LED therapy uses a non-invasive LED Light Device that penetrates the skin at different depths and causes various reactions in your skin. It fights acne-causing bacteria, reduces inflammation, stimulates collagen, fights pigmentation concerns, and more.
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MICRODERMABRASION
Microdermabrasion is a non-invasive treatment that uses a diamond tip professional device to gently exfoliates your skin. After a series of treatments, your complexion can appear smoother, brighter, and more even in color. Great for congested skin or for those struggling with hyperpigmentation.
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HYDRODERMABRASION
Hydrodermabrasion uses a hydro vortex system to exfoliate & decongest pores while infusing the skin with hydrating actives to heal the skin. Great for clearing the pores to relieve congestion or help to infuse dehydrate skin cells.
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NANO-INFUSION
A non-invasive treatment uses a pen that creates thousands of micro pathways in the top layer of skin. This treatment delivers high quality, high concentrated serums into the skin to help treat a variety of skin problems, including Acne, dermatitis, dull skin, eczema, psoriasis, rosacea, scarring, signs of aging, including wrinkles and age spots, sun damage, wound healing, and other inflammatory skin conditions. For best results, a series of four treatments is recommended.
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BOTANICAL PEELS(NO DOWNTIME)
Enzyme Peels & Fruit Acid Peels are naturally derived active acids found in many fruits. They dissolve dead skin to reveal smooth glowing skin. You will not peel or flake afterward as this is a gentle option to add deeper exfoliation to your facial. Adding a peel to your facial will allow your treatment to penetrate the skin cells to help fight against Acne & Hyperpigmentation.​